Terms and Conditions

Terms and Conditions

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ONEX11 Terms and Conditions

1. INTELLECTUAL PROPERTY

2. USAGE OF WEBSITE AND MOBILE APPLICATION

3. THIRD PARTY SITES, SERVICES, AND PRODUCTS

4. PRIVACY POLICY

ONEX11 collects user information, including personal details and payment information, at the time of registration. This information is subject to ONEX11's Privacy Policy, which can be reviewed by users on the Privacy Policy page.

5. USER CONDUCT

6. REGISTRATION

7. CONTEST(S), PARTICIPATION AND PRIZES

8. PLAY FORMATS

9. CONTEST FORMATS

10. LEGALITY OF GAME OF SKILL

11. ELIGIBILITY

12. SELECTION AND VERIFICATION OF WINNERS AND CONDITIONS RELATING TO THE WINNINGS

13. PUBLICITY

14. LEVEL-UP POLICY

*For more information on rewards, refer to the provided table*

15. GENERAL CONDITIONS

16. DISPUTE AND DISPUTE RESOLUTION

17. Grievance Redressal Mechanism

18. RELEASE AND LIMITATIONS OF LIABILITY

19. DISCLAIMERS

20. MISCELLANEOUS

21. REFUND

22. STANDARD TERMS OF PROMOTIONS

CREDIT BONUS

Any bonus vouchers provided as part of ONEX11's promotional schemes, such as Refer & Earn, Sign-up Rewards etc., and offers shall be credited to the 'Credit Bonus' section of a User's profile.

The usage of Cash Bonus vouchers available in the 'Credit Bonus' section shall be subject to these Terms and Conditions along with the General Conditions and Policies of ONEX11.

CREDIT BONUS USAGE TERMS:

23. ONEX11 PROMOTIONS

Golden Ticket

ONEX11 provides its users with a promotional offering called the "Golden Ticket". This allows Users to purchase a pass and save a percentage of the entry fee in a specific contest. By purchasing the Golden Ticket, Users agree to abide by the conditions specified by ONEX11, including but not limited to:

REFER & EARN

ONEX11 offers its Users the opportunity to earn a Cash Bonus through its "Refer & Earn" promotion. Users can invite their friends to join the platform and be eligible for earning a Cash Bonus, which shall be credited to the "Credit Bonus" section of the User’s wallet. Both the Referrer and Referent are eligible for earning the Cash Bonus under this promotion. The referent shall earn up to ₹125 Cash Bonus, while the referrer can earn up to ₹1000 Cash Bonus as mentioned in the Credit Bonus section of their wallets.

SIGN UP

Any User registering for the first time on the ONEX11 platform shall be eligible for a Cash Bonus worth up to ₹125, visible in the Credit Bonus section of their wallet.

DISCOUNTS & FREE ENTRY

ONEX11 offers a variety of discounts and free entries to contests from time to time to several Users, based on defined criteria at its sole and absolute discretion. The promotion shall only be offered to those who meet the eligibility criteria.

24. VERIFICATION

25. General Terms & Conditions for Pan Card and Bank Account

PAN CARD

BANK ACCOUNT TERMS & CONDITIONS

PAN-BANK MISMATCH TERMS & CONDITIONS

26. TAXATION

According to the new section 194BA of the Income-tax Act, 1961, starting from 1st April 2023, a 30% withholding tax (‘TDS’) will be applied to the positive “Net Winnings” earned by Users from online games on ONEX11.

TDS will be triggered:

Net Winnings will be calculated using the following formula:

In this case, Net Winnings of a User will be calculated as:

Net Winnings = A - B - C - D, where,

A = Aggregate withdrawals from the user account
B = Aggregate amount deposited in the user account during that period
C = Balance in the user account at the beginning of the financial year
D = Winnings included from earlier withdrawals on which TDS has already been deducted

For easier understanding, please refer to the following examples:

Example 1) TDS DEDUCTION ON 1ST WITHDRAWAL:

A User has a winning wallet balance of ₹2,000 at the beginning of the financial/fiscal year and hasn't deposited any amount in the ONEX11 wallet. The user uses the existing balance to participate in fantasy contests and has accumulated winnings of ₹10,000. Now the user requests a withdrawal of ₹4,000, then the User's account has the following details:

Requested withdrawal from the user, A = ₹4,000
The amount deposited in the user account during the year, B = 0
Opening balance in the user account, C = ₹2,000
Winnings from earlier withdrawals on which TDS has been deducted, D = 0

Then, Net Winnings = A - B - C - D
Net Winnings = 4,000 - 0 - 2,000 - 0
Net Winnings = ₹2,000

TDS on this withdrawal will be calculated as follows:
TDS = 30% of Net Winnings
TDS = 0.30 * Net Winnings
TDS = 0.30 * 2,000
TDS = ₹600

Amount credited to Bank Account = Requested Withdrawal Amount (A) - TDS
Amount credited to Bank Account = ₹4,000 - ₹600
Amount credited to Bank Account = ₹3,400

In simpler terms, the User has requested to withdraw ₹4,000 from his/her winnings. After considering the account balance and deposits, the Net Winnings amount to ₹2,000. ONEX11 will withhold 30% of the Net Winnings as TDS, which is ₹600 in this case. The final amount credited to the User's registered bank account would be ₹3,400.

Example 2) TDS DEDUCTION ON FOLLOWING WITHDRAWALS:

Let’s say that the same User has deposited ₹2,000 in his in-app wallet. The user now requests another withdrawal of ₹5,000. In this case:

Total withdrawal amount requested, A = ₹4,000 (earlier withdrawal amount) + ₹5,000 (new withdrawal amount)
Total amount deposited by the user, B = ₹2,000
Opening balance of the financial year, C = ₹2,000
Withdrawals on which TDS has been deducted, D = ₹2,000

Then, Net Winnings = A - B - C - D
Net Winnings = (₹4,000 + ₹5,000) - ₹2,000 - ₹2,000 - ₹2,000
Net Winnings = ₹9,000 - ₹6,000
Net Winnings = ₹3,000

TDS on this withdrawal will be calculated in the following manner,
TDS = 30% of Net Winnings TDS = 0.30 * Net Winnings
TDS = 0.30 * 3,000 TDS = ₹900

Amount credited to Bank Account = Requested Withdrawal Amount - TDS
Amount credited to Bank Account = ₹5,000 - ₹900
Amount credited to Bank Account = ₹4,100

The User has made two withdrawals that sum up to ₹9,000 from his/her winnings during the year. After considering the account balance, deposits and previous withdrawals, user’s Net Winnings amount to ₹3,000. After the TDS deduction, ₹4,100 will be credited to the registered bank account of the user.

For TDS at the year-end:

Let’s say the same User mentioned in the above examples has ₹10,000 winning amount left in the ONEX11 wallet by the end of the financial year (i.e. 31st March) against the deposit of ₹5,000. Since, no TDS deduction has been done on these winnings, in such a case, ONEX11 will automatically deduct a 30% TDS in the following manner: (and will be reflected in ONEX11 wallet)

Total withdrawal amount, A = ₹9,000
Total amount deposited by the user, B = ₹2,000 + ₹5,000 = ₹7,000
Opening balance of the winning wallet at the beginning of the financial year, C = ₹2,000
Winnings from earlier withdrawals on which TDS has been deducted, D = ₹2,000 + ₹3,000 = ₹5,000
Closing Balance in the winning wallet at the end of the financial year, E = ₹10,000

Then, Net Winnings = E + A - B - C - D
Net Winnings = (₹10,000 + ₹9,000) - ₹7,000 - ₹2,000 - ₹5,000
Net Winnings = ₹19,000 - ₹14,000
Net Winnings = ₹5,000

TDS on this withdrawal will be calculated in the following manner,
TDS = 30% of Net Winnings
TDS = 0.30 * Net Winnings
TDS = 0.30 * 5,000
TDS = ₹1,500

New Wallet Balance = Winnings on which no TDS has been deducted - TDS
New Wallet Balance = ₹10,000 - ₹1,500
New Wallet Balance = ₹8,500

NOTE: This new wallet balance is the closing balance of the year which will automatically become the opening balance of the following financial year.

EXAMPLE 2) TDS DEDUCTION IF THE USER MAKES NO WITHDRAWAL THROUGHOUT THE YEAR:

In a scenario where a User with an opening balance of ₹3,000 has participated in skill-based contests throughout the year and won ₹15,000, deposited ₹5,000 in the wallet but has not made any withdrawal, in such case, Net Winnings and TDS deduction will be calculated in the following manner:

Net Winnings = E + A - B - C - D, where,
Total withdrawal amount, A = ₹0, as user hasn’t made any withdrawal request
Total amount deposited by the user, B = ₹5,000
Opening balance of the winning wallet at the beginning of the financial year, C = ₹3,000
Winnings from earlier withdrawals on which TDS has already been deducted, D = ₹0, as no withdrawal has been made
Closing Balance in the winnings wallet at the end of the financial year, E = ₹15,000

Net Winnings = E + A - B - C - D
Net Winnings = ₹15,000 + 0 - ₹5,000 - ₹3,000 - 0
Net Winnings = ₹15,000 - ₹8,000
Net Winnings = ₹7,000

TDS = 30% of Net Winnings
TDS = 0.30 * Net Winnings
TDS = 0.30 * 7,000
TDS = ₹2,100

New Wallet Balance = Balance in the user account at the end of the financial year - TDS
New Wallet Balance = ₹15,000 - ₹2,100
New Wallet Balance = ₹12,900

This new wallet balance is the closing balance of the year which will automatically become the opening balance of the following financial year.

27. WITHDRAWALS

In terms of withdrawals, if a ONEX11 User is found to violate the Fair Play Terms or the General Terms and Conditions of the website, ONEX11 reserves the right to take strict measures against the User, including, but not limited to:

27.1 NORMAL WITHDRAWALS

Terms and Conditions for Normal Withdrawals on ONEX11:

27.2 INSTANT WITHDRAWALS

Terms and Conditions for Instant Withdrawal on ONEX11:

28. PAYMENT TERMS

Disclaimer: This game involves an element of financial risk and may be addictive. Therefore, it is advised that Users play responsibly and at their own risk.